Tuesday, January 18, 2011

Further Thoughts on Bus Service Cancellation

I've been working on the issue of a lack of transportation options in Peace River for nearly 10 years. When the health centre moved from the South Side to the West Hill, some clients of the prenatal nutrition program that I worked with had difficulty getting to appointments because they now needed to take a cab, which was expensive for anyone on a low or fixed income. The program assisted by paying cab fares, but  we could see that this would not be sustainable for long given the program's small budget.

I then chaired the Peace Regional Transportation Committee when I worked for the Peace Health Region and conducted a small study about the issue. The study, and advocacy by Fairview College, the Women's Shelter, and the PDD (Persons with Developmental Disabilities) board among others, helped convince Town Council to start a bus service.

Unfortunately, the service suffered from uncertain year-to-year funding and it was difficult for Community Services to promote or develop the service when it could be easily cancelled. The former Council gave the service a five-year funding window to prove itself, but the present Council decided, apparently based solely on financial considerations, to cancel the service halfway through that window, effective March 31.

If it's true that Council considered only the cost of the service, does that show a good decision-making process? The bus service is an easy target because it is a contract, the riders don't tend to be people with a big voice, and if you don't personally use something, it's very easy to think that something is underused, too expensive, or not necessary.

Not to say that there isn't room for improvement to the service, but to summarily cut without exploring options? Good public policy work requires more than a knee-jerk reaction to a budget that is larger than you'd like. The budget deliberation process is a time for Council and staff to discuss, explore options, run scenarios, consider what is necessary and what is not, and consider what could be improved or done differently. This is a Community Services program, so why would Council make a decision about one of its programs apparently without input from the department or its board? Why cancel without a proper evaluation?

Public transit is never inexpensive and is always supported by tax dollars, just like arenas, swimming pools, and other municipal services. If Peace River's transit service broke even, or even came close, it would probably be the first in the world to do so.

Other than financial, Council might have considered that most public housing units and apartment buildings are located on the East side of the river, while Northern Lakes College and most of the grocery stores and fast food restaurants (important sources of employment) are on the West side.

If you've ever walked or cycled from the East to the West side, even in the summer, you'll know that it's a long and arduous journey. But a taxi ride could cost upwards of $20 one-way. If you're a student or working in a lower-wage job, could you afford to spend $40 a day on transportation? (Last week's Peace River Record-Gazette had an informative article on the issue that highlighted comments from some users of the service.)

Council is suggesting that the Town's taxi pass program is available and could perhaps be increased. The people riding the bus now wouldn't qualify for taxi passes. And if passes were offered more broadly, I suspect it wouldn't take long to run up considerable costs. If Council is prepared to subsidize more taxi rides, why not just continue with the bus service, which is also a local business and employer?

Mayor Mann ran on a platform of listening to "elders, youth and everyone in between" and with a commitment to ask the question "How can we help YOU?" It's an excellent question, but only if it is asked of everyone.  I hope there is a strong Council presence at the public meeting on January 31 to hear from people about how Council can help them.

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